Villa

Check In

2.00pm

Check Out

10am

Reception Hours

8am-6pm Monday to Friday, 9am-6pm Saturday and Sunday. Closed Christmas day.

Changes and Cancellation

Must be made more than three days prior to arrival, if a cancellation is made during that time the monies paid will be forfeited. There are NO refunds for early departures.

Pets

This accommodation is not pet friendly.

Deposits and Payments

The full amount of the stay will be processed against your credit card.

What you need to know

Changes and cancellations – Must be made more than three days prior to arrival, if a cancellation is made during that time the monies paid will be forfeited. There are NO refunds for early departures.

The following guidelines are for your safety and comfort as well as our other guests. Please read them carefully.

1. Reception Hours: Monday-Friday from 8am-6pm, and weekends and public holidays from 10am-6pm. Closed Christmas Day.
2. Sites and Fees: All fees are to be paid in full upon arrival. No refunds. Only one vehicle per site allowed. All other vehicles MUST be parked outside in the parking area. It is for ease of access in case of emergency. NO exceptions.
3. Bookings: Payments – Full payment will be deducted from your credit card at the time of booking. The park will process a charge against your credit card and send confirmation to the email address supplied. Prices may change, check before booking.Prices can change without notice.  A credit card must be produced in the name of the person staying at the park on check-in. Any damage caused by you or your guests during your stay may be charged against that card. Changes and Cancellations – Must be made more than three days prior to arrival. If a cancellation is within three days of arrival the payment is forfeited. A cancellation fee of $20 will apply to all cancellations.
4. Minimum Stay: A minimum stay of four nights applies during the Elvis weekend in January. Also, a minimum stay of three nights applies during the Easter and Christmas periods, and a minimum stay of two nights applies during all long weekends. Deposits paid for minimum stays for weekends, holiday periods and festival periods will forfeit any (or all) deposits already paid. No check ins or departures on Christmas day. Closed Christmas day.
5. Arrival and Departure: Arrival – Check-in time is from 2pm. Guests arriving outside reception hours must contact the park during reception hours to make alternate arrangements. Guests who fail to arrive on the designated day or who arrive after reception hours and have not made alternate arrangements will forfeit the cost. Departure – Sites and cabins must be vacated by l0am on day of departure or extra fees apply. No refunds given on early departures.
6. Speed Limit: The speed limit in the park is 8km, which is walking pace and applies to all of the park, if you exceed this it will be brought to your attention. If you exceed this again you will be asked to leave the park. All roads within the park are shared by pedestrians and motorists.
7. Boom Gate: No tailgating through boom gate at any time. Any damage to boom gate is payable by the offender.
8. Keys: Cabins, amenities and boom gate keys to be placed in the bucket at boom gate when departing. A charge will apply for unreturned keys.
9. Children: Patrons are responsible for their own children at all times. Young children must be accompanied by an adult when using the amenities, playground and pool areas. Management takes no responsibility for children unsupervised within the park.
10.Care: care must be taken of your own possessions. Management takes NO responsibility for theft or damage indirect or directly. No refunds or reimbursements for loss or damage will be given.
11. Conditions of entry. No person or Organisation or charity may undertake any promotional, commercial or marketing activities within the park without the express written permission of the owner.
12. All guests must sign in at the office prior to entry. Visitors MUST check in at the office to sign in at all times.
13. Park facilities are for paid guests of the park. No visitors are to use any of the facilities including the play equipment, camp kitchen and the amenities.
14. Group gatherings and parties held in the park must be pre approved in writing by the owner of the park. Any parties being held will be deemed unlawful trespassing. BIG4 Forbes Holiday Park is private property and trespassers will be deemed as such.
15. Sporting/Social Groups: An adult must stay in each cabin with the children, a strict 10pm no noise policy is in place. Only paid guests of the park can use our facilities, not visitors. (this includes camp kitchen and playground and pool). Adults must not be excessively drinking or may be removed from the park.